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推断说话人的言外之意 — 英语词汇题

英语专业八级(TEM-8) 听力理解(Interview/Conversation) AI 三重审校通过

题目
In a radio interview about urban traffic policy, the interviewer asks Dr. Lane whether the new congestion charge has been effective. She replies, 'Well, the roads are certainly no busier than before, and people still complain loudly every morning.' What does Dr. Lane most likely imply?